Category "Blog"

Where are you from?

I was born in South Africa, lived in the USA for some time, and have recently returned to live in Johannesburg.

Tell us about your role at Fenestrae

I have worked at Fenestrae for 4 months wearing many different hats. I have been involved on the technical side of Faxination On-Premise for decades; and recently the Cloud solution. I am a Global Support Engineer, servicing customers on technical support issues and providing remote and installation assistance.

What is your favorite thing about your job?

I love that every day is different. The issues and support tickets change and we service so many customers, I always get to meet and communicate with new people. I love working with the Fenestrae team, our partners and customers to solve their challenges.

What are some of your best skills?

In a support role, it is important to think on your feet and try to solve challenges by thinking outside the box, which is definitely a strength of mine. I also believe I am a strong communicator and know how to work with people from different backgrounds. 

What do you like to do for fun outside of work?

When I am not working, I spend all of my free time with my wife and three daughters. Family time is extremely important to me! I am passionate about drawing and painting, although I don’t have much free time to do it.

At Fenestrae, we pride ourselves on our ability to provide digital faxing solutions that meet the needs of businesses of all sizes. Our Faxination platform is designed for enterprise users, and our support team is equipped to assist with any scenario that may arise. This post will discuss the top support scenarios that our team sees regularly. We will also outline how we help customers overcome these challenges and ensure a successful faxing experience.

Common Fax Support Scenarios Seen in Business Enterprises

Needing support with your digital faxing solution is not uncommon in the business enterprise setting. Support cases can often entail simple issues like telephone lines causing complications with fax transmissions or assisting with integrating new SBC equipment and SIP providers into a business’s environment.

Typically, our team will encounter support cases involving a business enterprise migrating from Exchange to Office 365. Our customers receive assistance with configuring their Faxination Servers SMTP connector to ensure correct fax transmitting and receiving.

Further, we advise our customers on how to set up SMTP routing through their organization for message transmissions to and from Office 365. As such, we can ensure the Faxination solution is working correctly and that all fax messages reach their intended destination.

How Fenestrae Helped this Enterprise with Their Fax Routing Complications

Our support team ensures that every business faxing need is met, including successful integrations, system migrations, and routing challenges. In one such case, our support team assisted a customer who had changed over to a new SIP provider and began to experience routing issues.

A Telco Provider in the USA,  implemented a new policy called STIR/SHAKEN which was employed to control robo-calls. In turn, routing was impacted as additional information had been added to the routing info embedded in the SIP traffic, and the system could not relay the fax messages to their intended destination. Faxination was then configured to work with the additional SIP information being added, and the routing of faxing was effectively restored.

Offering Global Support for Even the Most Complex Fax Challenges

As each customer’s environment, internal setup, and policies differ, every case we encounter offers unique challenges. For this reason, we offer our Global Support Center to open, review, and update cases.

Our customers can search our expansive knowledge base to find information on common fixes, downloading patches, and installing and setting up our system. Plus, our Maintenance & Support enables access to the latest technology Faxination offers and continuous support for business enterprises.

Faxination: Providing Unrivaled Fax Support for Business Enterprises

From simple setup assistance to complex fax routing issues, Faxination is here to provide the unrivaled support needed by business enterprises. Our Faxination platform allows customers to send and receive faxes securely through typical business applications.

Our support team is dedicated to providing superior customer service and best-in-class support solutions. As a Faxination customer, you can rest assured that our support team can assist with any digital faxing challenge you may face.

Get in touch to learn more about Faxination and our support services.

Faxing is still a necessity for many businesses across a wide range of industries. Despite the rise of email and other digital communication methods, faxing remains a critical part of business. There are many reasons for this, though security and transmission reliability is often cited as the top reason companies rely on faxing. However, there are other distinct advantages to fax that offer businesses a lot more than just the obvious benefits. This post will discuss four surprising things you didn’t know about faxing.

Is Your Faxing Knowledge Up to Date?

Though Faxing has stood the test of time, there are many misconceptions about its capabilities and how modern it can be. These misconceptions can prevent businesses from utilizing faxing to the utmost of its potential, causing them to miss out on the many benefits of fax communication for their business. To dispel some of these misconceptions, let’s review three surprising things you didn’t know about fax:

A customer can send the same fax to multiple users simultaneously

The best faxing solutions will integrate with typical business applications such as MS 365. Using MS Outlook, fax users can add multiple attachments and recipients to fax transmission, just as you would with a standard email.

A customer can retain their existing fax numbers, even if the hosted fax solution is in another country

With a cloud fax solution, fax users can either forward, port, or use a fax device to retain their current telephony numbers and infrastructure. In countries where porting or forwarding is prohibited externally to that country, a customer can use the option of bringing your own SIP. Alternatively, businesses can leverage a remote device to use an existing telephony infrastructure.

Customers can use fax to send an SMS

Faxing remains widespread in the business enterprise environment, hence the need for a more convenient way to transmit critical data. The ability to send SMS is possible via an on-premise solution using an SMS connector. High-volume messaging is also possible when using an SMS-C connector, which can connect directly to your service provider for high-volume SMS messaging.

Faxination:Taking Enterprise Faxing to the Next Level

Enterprise faxing has revolutionized how businesses communicate with customers, colleagues, and suppliers around the globe. It provides an easy, secure, and cost-effective way to transfer documents of vital importance. By leveraging modern technologies, Faxination enables businesses to send and receive high volumes of documents quickly, securely, and conveniently.

The myriad of benefits that enterprise faxing offers make it an excellent choice for every business owner looking for versatile communication solutions. Interested in learning more about Faxination and its wealth of features? Get in touch with us today!

Partnerships are a key element of success for any business. When two companies come together and collaborate, each party can benefit from the other’s strengths and resources. In the world of faxing, partnerships are highly beneficial to both parties involved. In this blog post, we will discuss why faxing partnerships are a win-win for everyone and how Fenestrae ‘s partnerships bring added value to our business faxing solutions. 

Why Partnerships in Faxing Are Highly Beneficial for Business Objectives

Faxing partnerships offer a wide range of benefits to both businesses involved. By forming a partnership, companies can create synergy and share resources in order to achieve shared objectives. Broadening market exposure in multiple industries, languages, and countries  allows for increased business opportunities.

Leveraging the resources and expertise of a faxing partner can help accelerate growth and expand operations both quickly and cost-effectively. By forming a partnership, companies can utilize their collective strengths to develop and deploy innovative products and services in the market more quickly than they would be able to on their own.

At Fenestrae, we institute partnerships with businesses who have similar focuses to ourselves. Typically, we will engage a telephony or fax messaging provider to provide streamlined and tailored faxing solutions to our customers. In forming such partnerships, we are able to take advantage of their technology and resources to further improve our offering, while our partners can reap the benefits of our partnership program.

Fenestrae’s Faxing Partnership Program

The benefits of our partnership program  are far-reaching. We offer discounts depending on our partner’s level of commitment and technical involvement. In return, our partners will assist us in facilitating new opportunities that we can work on collaboratively. This includes providing access to new technologies and resources, as well as sharing of expertise. 

Our partnership comes in three tiers:

  1. Referral
  2. Value Added Reseller (VAR)
  3. Value Added Distributor (VAD)

Our partnerships are always mutually beneficial and we aim to provide  the best experience for our partners. We provide technical resources where needed and we make it our primary objective to assist our partners with marketing material and pertinent knowledge on the solutions. In doing so, we create a strong foundation for our partnership, which in turn produces  better results for our customers.

Faxination by Fenestrae: New Opportunities to Grow Your Faxing Business

At Fenestrae, we are continuously looking for ways to expand our offerings and bring new opportunities to our customers through our partnerships. With Faxination by Fenestrae, our partners can unlock new opportunities to grow their solutions  with our secure, reliable, and compliant fax messaging platform.  We believe in taking an active approach to partnerships, which is why we are always looking for new partners who can expand our market reach. Get in touch with us to learn more about our partnership program and how your business can benefit.

On-premise faxing remains a highly secure and flexible way to exchange critical business documents. While cloud faxing has become popular in recent years, on-premise faxing offers unique benefits to businesses with hyper specific needs. Faxination by Fenestrae provides a wide array of features and advantages for businesses who need flexibility in their infrastructure, security, and systems. In this blog post, we’ll discuss what on-premise faxing is and why it’s still the best option for document exchange in a variety of business enterprises.

On-Premise Faxing: What Is It?

Faxing is still the most popular form of secure business communication for enterprises all over. On-premise faxing in particular is a way of setting up your own fax server on site, or over multiple sites, as opposed to using a cloud-based service. There are various components to an on-premise faxing solution, including a three-tiered layers,  the host layer, device layer, and kernel. This allows for different ways of installing and configuring the server depending on the customer’s requirements.

An on-premise fax solution is a great choice for businesses that want to own and manage their fax infrastructure themselves. With an on-premise solution, all of your telephony infrastructure is managed by you, the customer. The on-premise fax server allows for multiple connector types such as MFP, SAP, and network folder connectors, which can be useful for businesses that use a variety of software applications.

Common Business Communications Solved by Faxination

Faxination offers various on-premise solutions to suit your business communication needs. With features such as least-cost routing, NLB and high availability, Faxination can help your business communicate more effectively and efficiently. Additionally, Faxination’s security features make it the perfect solution for businesses with strict security requirements. This is due to the fact that on-premise fax servers are installed on a customers internal infrastructure as opposed to cloud where it is hosted off-site.

Faxination offers a comprehensive solution for businesses looking to improve communication and collaboration. With our on-premise fax solution, businesses can take advantage of features such as: 

  • Secure and reliable transmission of faxes
  • Native integration with Microsoft Exchange
  • Ability to send outbound faxes from multi-functional devices or scan directly to other Faxination hosts

These features make Faxination an ideal choice for businesses looking to improve communication and collaboration.

Faxination Solves for Flexibility, Security, and System Complexity

Faxination’s on-premise solution offers businesses a unique combination of flexibility and security. With Faxination, businesses can tailor their system to their specific needs, allowing for a variety of connectors and devices to be used. Additionally, Faxination’s security features make it one of the most secure ways to exchange critical business documents. If you’re interested in learning more  about Faxination’s on-premise fax solutions, contact us today.

In today’s business world, it is more important than ever to find ways to save money. One area where businesses can save a lot of money is by moving to a cloud faxing solution. With Faxination, businesses can enjoy the benefits of an on-premise fax system without any of the drawbacks of maintaining a physical fax infrastructure. In this blog post, we will go over the cost savings that businesses can experience by using cloud faxing, and how Faxination can help.

Cost Cutting with Faxination’s Cloud Faxing 

Faxination’s cloud faxing is an excellent option for businesses that are looking to cut costs. With Faxination, there is no need for a phone line or fax machine. Eliminating physical infrastructure also means that there are no maintenance costs associated as well. Additionally, Faxination allows users to send and receive faxes from any device, anywhere in the world. This saves businesses time, making it easier to manage their communications.

With Faxination’s cloud fax solution, users can receive faxes on the go, away from the office, or traveling. They are also enabled to create mailboxes where multiple staff can receive the same fax at once, thereby enabling efficient workflow internally. With documents being received by Faxination Cloud, fraud or corruption are considerably reduced within the organization. Moreover, Faxination also reduces IT administration costs as Fenestrae certified cloud technicians will be managing the cloud environment. 

Competitive Return on Investment & Total Reliability

Faxination Cloud is also cost-effective in terms of return on investment (ROI). This is due to a number of factors. Items such as fax machine leasing, service and support contracts can be very costly, not to mention the cost of paper, toner, in-house administration and other consumables. With Faxination’s Cloud faxing service, however, there are no such costs. In addition, our fax service is easy to use and can be accessed from anywhere with an internet connection. This means that you can save on both administration, datacenter and office space costs associated with traditional on-premise faxing.

For medium to enterprise organizations, the ROI is realized very quickly with Fenestrae’s Faxination Cloud. Serving the needs of medium-sized to enterprise organizations, cloud faxing eliminates expensive hardware and software investments, allowing companies to stay competitive while also reducing their total cost of ownership.

The total reliability of the fax service is unmatched in the industry, and results in high uptime for businesses. This means that businesses can rely on their fax communications to always be delivered and received. Moreover, with Fenestrae’s dedicated team handling end-to-end management of the cloud solution, businesses can rest assured that cloud faxing will work optimally and securely.

Business Communication for the Modern Age: Faxination’s Cloud Faxing Solution

Faxination cloud faxing is a reliable and cost-effective solution for businesses that are looking to streamline their communications. With Faxination, businesses can save on costs associated with traditional faxing while benefiting from the convenience of cloud-based communications. Businesses can enjoy all the benefits of an on-premise solution without any of the drawbacks, and can trust that their fax communications will be delivered securely and reliably.

For businesses looking to save money while still enjoying the benefits of an enterprise-grade faxing solution, Faxination by Fenestrae is the perfect choice. Get in touch with us today to learn more about how our cloud faxing solution can cut your business communication expenditures.

In today’s business world, international faxing remains a necessity. Despite the proliferation of email and other forms of communication, faxing is still the most secure way to transmit sensitive information between countries. Whether it’s due to government regulations or the need for greater security when communications go abroad, international faxing is here to stay. In this blog post, we’ll take a look at some of the reasons why faxing is so important for business enterprises across various cultures and how Fenestrae can help you stay connected across the globe.

Why Do We Need International Fax?

Although email and instant messaging are ubiquitous in business communication, you might be wondering why international faxing is still a crucial piece of communicating with foreign entities. The answer lies in the need for secure communication when transmitting sensitive information, especially when the exchange of information is occurring with areas of the world that are vulnerable to security issues. To exemplify, faxing mitigates fraud risks in countries where email can be manipulated. The internet is also notorious for being vulnerable to hacking, which places any information sent over email at risk of being compromised. With fax, data is protected especially in countries where hacking is a common occurrence.

For this reason, many countries still view fax as the only legal means of communication that can be used in a court of law. Moreover, cultures such as that of Japan, view fax as a necessity not only for businesses but for households as well. This is due in part to the complex nature of the Japanese written language and the lack of affordable internet. Further, Germany also uses faxing for their enterprises due to its security benefits. Clearly, the persistence of faxing technology amongst varying cultures is a testament to its value in international business. No matter where you are in the world, you’re enabled to send or receive faxes. This is especially true if your enterprise is using Fenestrae’s international cloud fax technology.

The Advantages of Sending & Receiving International Fax with Fenestrae

Fenestrae’s international cloud faxing services offer the security and reliability businesses need when faxing abroad. With enterprise on-premise faxing as well as cloud faxing solutions, businesses are enabled to make use of their network and route faxes internally prior to being sent out. As a result, expenditure is significantly reduced as the cost of an international call is reduced to that of a local call.

Fenestrae is the fax solution of choice for corporations, enterprises, and multinational companies. Complete with integrated monitoring and control options allowing for role-based access, security vulnerabilities are effectively removed. Plus, our cloud fax solution integrates with common business applications such as Microsoft Office 365, and provides unlimited scalability. Offering faxing solutions that grow alongside your enterprise, Fenestrae is the perfect partner for businesses who regularly depend on international faxing.

Fenestrae: Offering Enterprise Faxing Solutions from Anywhere in the World

Faxination has been trusted by enterprises for over 25 years and upgrades enterprise communication systems without the need to invest in expensive software and server maintenance. Our cloud faxing solutions are easy to implement, affordable, and scalable to meet the unique needs of business enterprises from all corners of the world. Get in touch with Fenestrae to learn more about our international faxing services.

Cloud faxing is a quickly growing technological phenomenon in the enterprise space. What used to be an antiquated, slow technology is now a fast, efficient way to send and receive documents. Cloud faxing is taking this one step further by making faxes available anywhere there is an internet connection. In this blog post, we will discuss the technology behind cloud faxing,  provide the process step-by-step, and go over the benefits cloud faxing can have for enterprises.

A Review on Cloud Faxing: How Does It Work?

Cloud faxing works by allowing users to send and receive faxes electronically, without the need for a physical fax machine. The cloud itself will process incoming and outgoing faxes, allowing the user to access faxes from anywhere in the world on any device with an internet connection. This allows for greater flexibility, as users are no longer tied to a specific location in order to send or receive a fax.

With Fenestrae’s Faxination Cloud, users can send and receive a fax via their Office 365 account, enabling them to access their faxes from anywhere in the world without compromising on reliability or security. This greater convenience comes with a number of benefits, all while remaining a very simple process.

Cloud Faxing: A Simple Step-by-Step Process

Step 1: Open a new email and attach the files you wish to fax.

Step 2: Type in the “To” or “CC” fields <faxnumber> or <faxnumber>

Step 3: Press send.

Enterprise Fax Solutions for the Modern Age: Moving to Cloud Fax with Fenestrae

Fenestrae’s Faxination faxing platform  is a cloud-based faxing solution that offers businesses a number of advantages over traditional, on-premise fax servers. As a maintenance-free and centralized communications platform, Faxination can take your business faxing to the next level – all while being more cost effective than on-premise solutions. So, what does moving to cloud fax look like with Fenestrae?

First, a customer will sign up for a yearly subscription to our services. From there, we will link your Microsoft Outlook to the backend of our enterprise fax portal. As a result, users are enabled to send and receive faxes just as described in the steps above. This process can be achieved through a variety of means, such as routing, porting, or through fax numbers using a remote device. Fax numbers and users are then managed by administrators who have access to the admin portal.

What’s great about Faxination is your business enterprise will always be able to maintain its current fax numbers, and you’re even enabled to send and receive faxes of any document type. Moreover, our secure faxing solution is supported by integrated monitoring and control options that allow for role-based access to relieve security vulnerabilities. As a scalable and highly flexible faxing solution,  Faxination can take on the faxing needs of any business enterprise – no matter how big or small.

Realize the Benefits of Next-Level Digital Faxing Solutions with Fenestrae

Despite popular belief, faxing is still a widely used form of business communication – and it’s only getting more popular. Fenestrae’s cloud faxing solution provides enterprises with greater flexibility while never compromising on security or compliance. With an easy process to send and receive faxes via Microsoft Outlook, this once outdated technology has made significant advancements by moving to the cloud. If you’re interested in learning more about our Cloud faxing solutions, get in touch with Fenestrae today.

It’s no secret that enterprise communications are essential for the success of any business. However, enterprise communications can often be hindered by a number of factors including human error, delayed communication, as well as misplaced or lost documents. This can lead to all sorts of problems for businesses, including compliance issues, interrupted workflows, and a loss of time and money. In this blog post, we will discuss how Fenestrae’s enterprise cloud faxing solution solves some of the most common communication issues faced by businesses.

Common Communication Errors in Business: What’s to Blame?

There are a few primary culprits when it comes to enterprise communication breakdowns. Human error can play a role in disrupting communication in enterprise settings. This can lead to complications like misdirected faxes, unreturned phone calls, and even lost or misplaced documents (which is a problem all on its own). Delayed communication is another common issue that impacts ongoing business. When enterprise faxes or other communications are delayed, it can cause a ripple effect of problems. This can include compliance issues if certain documents need to be submitted at a certain time.

Further, lost and misplaced documents are a communication issue that can cause enterprise businesses big problems. When documents are lost, it can result in wasted time and money spent on retrieving these documents, and it can even lead to data protection and security issues. With all of this mind, how can enterprise businesses overcome these common communication problems and continue to operate smoothly and efficiently?

Solving Communication Breakdowns With Enterprise Faxing Solutions

An effective way to resolve common communication issues that plague enterprises is to invest in an enterprise fax solution like Fenestrae. Our cloud faxing solution enables businesses to send and receive faxes quickly and securely, without the need for a physical fax machine. While there are many advantages associated with cloud-faxing in and of itself, it’s worth discussing how it can help to solve specific communication issues that occur in enterprise settings.

Human Error

When it comes to human error and enterprise communications, cloud faxing can help to mitigate this problem through automated routing. This reduces the need for manual processes, meaning less human intervention altogether. This can be achieved through various means, including routing codes, multi-function peripheral device connectors, Inbound Directory Connectors, and much more.

Delayed Communication

Fenestrae’s faxing solutions can also help to solve enterprise communication issues related to delayed communication. This can occur due to a number of reasons, including busy fax lines, incorrect recipient information, and even failed transmissions. With our cloud faxing or on-premise solutions, enterprises are enabled to send multiple documents instantaneously. Just as you would send an email with multiple attachments, Fenestrae does just that by attaching multiple files to fax.

Misplaced or Lost Documentation

Enterprise businesses can also leverage Fenestrae’s cloud faxing solution to help reduce the chances of losing or misplacing documents. Unlike a traditional fax machine, enterprise fax solutions allow for faxes to be sent and received directly to and from your PC. Moreover, enterprises can also leverage faxing technology to send and receive documents between colleagues, which ensure that documents have been edited. This can be used to prevent fraud in specific industries. From the enterprise perspective, all transaction details for faxes sent and received are stored on the server.

Transform Business Communications with Fenestrae’s Cloud Faxing Solutions

In today’s digital age, faxing is still an important form of communication for businesses. However, the traditional process of faxing can be time-consuming and prone to human error. Fenestrae offers a comprehensive cloud faxing solution that improves communication flows for businesses by eliminating common issues such as mistakes, delays, and misplaced documents. Get in touch with us today to learn more about our cloud faxing solutions and how they can benefit your business enterprise.

Faxination is known around the world for helping companies streamline their communication through faxing. It allows businesses to transform digitally and integrate document flows, empowers staff and meet regulatory requirements for data collection and reporting. Over the years, our customers have used our solution to solve various business problems. Below are a few scenarios of ways they are using Faxination today. 

Streamline and Centralize Global Communication 

Our customer, Nestle, utilizes centralized Faxination Servers in 3 regions: U.S., Europe, and Asia. In this scenario, each centralized server is in a network load balanced configuration using 2 Kernels with local and remote host and device connectors. Faxination connectors are designed to be installed on the local Kernel or on standalone servers in close network proximity to points of connectivity. 

For example, the main Faxination Kernel can be located in California and connectors such as the SAP Host installed in New York where the SAP Servers are located. This allows for a RFC connection between SAP and the SAP Connector. The SAP Connector then connects to the Faxination Kernel using HTTP allowing for greater network tolerances. This also allows for remote Fax over IP software stacks to be installed near voice gateways to allow for local telephony points of presence using SIP and T.38 without having to forward the call long distances increasing chances of call failures.

Nestle also utilizes a large Multifunction Device base in many of their offices to send faxes leveraging their Faxination installation. The devices are configured for lanfax and instead of using local telephone lines the devices deliver scanned jobs to a network share to be processed and faxed via Faxination.

Customer and Employee Communication

Another customer uses Faxination in a unique way to alert workers of changing conditions in and around mines. The slope stability of the mine is monitored via an application the customer uses called Groundprobe. When conditions in and around the mines change and informational alerts are deemed necessary, a print job containing the latest information is sent from the application to the Faxination server utilizing the Faxination Universal Output Connector.  

The Faxination Server converts this print job from the Universal Output connector into an SMS message that is then sent to a mobile device attached to the Faxination Mobile Device Connector. The mobile device sends out the SMS alerts to those on site at the mines.

Fax with Faxination 

Our customers not only utilize Faxination to assist with everyday communication, but additionally for unique scenarios that they encounter for their business. Our solution can be customized to fulfill the challenges your team faces to ensure your company can meet its goals. Looking for a faxing solution? Talk to our team at Fenestrae to learn how Faxination is right for you. 

Faxing is still a critical part of business communication in the financial industry. However, with the ever-growing digital age, there are new technologies that can help faxing become more efficient and secure. Automated processes and digitized solutions are two such technologies that are rapidly changing the game for faxing in finance. In this article, we will explore how automated processes and digital faxing can resolve some of the most common issues faced by businesses in the financial industry when exchanging sensitive data.

Increased Regulatory Compliance Starts with Fenestrae’s Cloud Faxing Solutions

Fenestrae’s digital faxing solutions are built with regulatory compliance in mind. When it comes to the financial sector, our solutions are able to meet the most stringent requirements for data protection. Most commonly, financial institutions will handle services such as processing loan applications. These may require a number of signatures and document exchanges in order to validate the loan. With certain legal specifications requiring that these document transactions be completed within a certain timeframe, it was clear to Fenestrae that a system was needed to confirm the document exchange occurred automatically and securely without the need for manual intervention.

Including built-in transaction logging for an added layer of security, Fenestrae’s digital faxing solution ensures accountability and traceability for every document that is sent or received. This not only mitigates risk, but it also facilitates the audit process by showing all the necessary components of a message exchange. By enabling the secure and digital exchange of documents, Fenestrae’s solutions help financial institutions to remain within the limits of strict compliance protocol.

With the time sensitive nature of loan applications and the confidential information they contain, manual faxing is often not an option. This is where Fenestrae’s digital faxing solutions make the difference – by automating the process of sending and receiving faxes, we reduce the risk for errors, save time, and increase efficiency.

Cost-Effective Enterprise Digital Fax Solutions for Trade Within the Financial Sector

Fenestrae’s digital faxing solutions are designed to be both cost-effective and efficient for financial institutions. For those who handle trade, faxing is critical for them to perform their jobs. This could include handling things like pension funds for financial institutions, the buying and selling of stocks, bonds, gold or other securities. 

In a real-world example, one such financial institution encountered the challenge of automated processing of confidential confirmation messaging to clients upon completion to remain within compliance guidelines. For auditing purposes, confirmation upon the arrival of a message was a crucial element in this instance – as a delay in data exchange to confirm receipt could result in costly and damaging compliance risks. Fenestrae’s digital faxing software allowed for an automated messaging process within the system. The results? Tremendous time and cost savings, as well as achieving higher levels of data security with Fenestrae’s software integration.

Fenestrae’s Worry-Free Cloud Faxing Solution

Financial institutions have a lot to gain by implementing digital faxing solutions. Fenestrae’s automated processes make it easy and fast for you to securely exchange documents with your partners, while meeting all compliance regulations. Our team is dedicated to providing the best possible service, so you can focus on what you do best: running your business. Contact us today to learn more about how our digital faxing solutions can transform your document exchange processes.

In the digital age, it’s no secret that businesses are moving away from paper-based processes and towards digital solutions wherever possible. The healthcare industry is no exception, as digitized healthcare communication offers a number of advantages over traditional methods. One area where this is particularly apparent is in the realm of faxing. In this blog post, we will discuss what digital faxing is, why more and more healthcare organizations are moving to it, and include real-world examples of how Fenestrae’s Faxination solutions were able to produce great results for two healthcare organizations.

The Digital Revolution in Healthcare

The healthcare industry is in the midst of a digital revolution. As with all industries, paper is becoming increasingly inefficient, and the advantages of digitized communications have never been more apparent. Though faxing connotes an outdated technology to many, market research indicates that  faxing services are forecasted to grow at a Compound Annual Growth Rate (CAGR) of 11%, suggesting that fax isn’t going away any time soon. And with the digitization of fax comes new opportunities for healthcare organizations to improve their processes and workflows. So, what exactly is digital faxing and how can it help healthcare organizations?


Digital faxing, or the electronic transmission of fax, eliminates the need for fax server hardware and paper-based processes. This results in a number of advantages including the ability to send faxes from a standard desktop or email application, and allows for the seamless integration of platforms commonly used by healthcare organizations. The healthcare industry can enjoy tremendous benefits from faxing technology as it provides a HIPAA-compliant way to send PHI (protected health information). HIPAA compliance is essential for any healthcare organization handling sensitive patient data, and digital faxing ensures that all information is transmitted securely with standard applications.

Examples of Overcoming the the Digital Divide in Healthcare

Though the advantages of digital faxing are clear, there are organizations that have been hesitant to make the switch from traditional faxing methods. Whether it is due to the so-called digital divide or the cost of new technology, some organizations have been slow to digitize their faxing processes. When healthcare organizations do make the switch, however, the results are often impressive for their bottom line.


Take for example, a hospital has 800 beds and 5500 employees and focuses on providing exceptional patient care. However, by using an obsolete process of sending the lab results through the postal service, sharing patient information between providers proved to be inefficient and duly time consuming. In essence, the challenge here was to replace the paper-based transmission of information, and move to the digital transfer of medical records. Fenestrae’s Faxination integration effectively digitized these processes while ensuring patient privacy at all times.


Another real-world example of digital faxing  in healthcare comes from one of the largest healthcare organizations in the Netherlands with over 6,000 employees and 29 different areas of expertise. Communication between facilities, labs, pharmacies, and other providers resulted in enormous paper trails of confidential health data, which was detrimental to compliance. By seeking a partner like Fenestrae who could digitize these communications, paper-based workflows were effectively replaced with an automated system. Further, Fenestrae was able to digitize data and integrate the new server software with existing applications. This meant significant cost savings and greater efficiency for the organization, while strengthening compliance with regulatory requirements. Now, this healthcare organization is enabled to thrive in a fully integrated environment.

Bring Your Digital Healthcare Ecosystem to Life With Fenestrae’s Faxination

Faxination is the perfect solution for healthcare facilities looking to digitize paper-based faxing communication. The secure and easy transfer of private health information is enabled through Faxination, leading to greater efficiency and reduced costs. More and more healthcare organizations are embracing the digital method of faxing through Faxination in order to improve their bottom line, and with Faxination it has never been easier. Contact Fenestrae today to learn more about how your organization can benefit from digital faxing with Faxination.


Faxing has remained one of the most powerful forms of communication for decades. With on-prem faxing solutions, there are many connectors that organizations want to utilize to send information to their teams and customers. There are connectors that increase functionality through mobile devices, online platforms and more. Working with a partner that offers various connector options will help your organization save time, increase productivity and improve efficiency. In this blog, we highlight the array of connectors that we offer today at Fenestrae and the functionality of each. 

The Importance of Connectors

By adding connectors to your on premises fax solution, your business can capitalize on its current investments, thereby increasing ROI on both fax installation as well as other applications. Connectors can create secure documents between applications to prevent fraud and comply with various industry standards in doing so. Connectors allow you to create secure document management using fax technology, both internally, externally and between applications. Another huge benefit is allowing customers to create workflow, streamlining processes and productivity.

Our Faxination On-Prem Connectors

Faxination MFP Connector
Send outbound faxes from multi-functional (all-in-one) devices or scan directly to other Faxination host recipients

Faxination MS Exchange Connector

Send and receive fax and mobile messages via Microsoft Exchange

Faxination MS SharePoint Connector

Assign inbound routing codes to SharePoint Document Libraries

Faxination Print Connector

Assign inbound routing codes to shared network printers via the UNC path

Faxination REST Connector

Send and receive fax and mobile messages programmatically via a RESTful interface

Faxination SAP Connector

Send and receive faxes through SAP Office

Faxination Universal Output Connector

Send fax and mobile messages by printing to a virtual network printer

Faxination Web Service Connector

Send and receive fax and mobile messages programmatically via web services

SMTP Connector

Provides users with the ability to send and receive fax and SMS messages through Faxination using the standard SMTP protocol

Inbound Directory Connector

Inbound routing of faxes to an internal network folder.

SMS-C Connector Corporate 

Send and receive mobile messages with a direct connection to your mobile provider.

“Connect” with Faxination by Fenestrae

Connectors can make a huge difference for not only your business, but everyone you work with. If you are currently using a connector and have questions, want to install one of these connectors or have questions about which connector is a fit for your organization, we would love to help. Fenestrae has been around for more than 30 years, working with companies to improve their communication through faxing. Contact us to learn more. 

Many organizations have recently been considering making changes to their traditional fax implementation to take advantage of Fax over IP (FoIP).  Making the decision to do so should be done after reviewing the benefits of such a move. So, what is FoIP, exactly? In essence, FoIP allows you to send and receive faxes using the internet. Because FoIP sends faxes over a data network instead of a telephone line, it can offer several advantages over traditional faxing, such as decreased maintenance and costs. In this blog post, we’ll discuss what FoIP is, its advantages over traditional faxing, and how to best leverage FoIP for your business.

Fax over IP – How does it Work?

FoIP is a relatively straightforward concept. Essentially, FoIP allows you to send and receive faxes using the internet instead of a telephone line. Fax over IP uses a standard protocol called T.38, which is designed to send and receive faxes over an IP network just like traditional analog faxing. Eliminating the need for standard phone lines using the T.30 protocol, the T.38 protocol acts as a gateway for fax traffic and encapsulates it into data packets for real time fax transmission over IP networks. 

So, when set up correctly, FoIP can bring additional security and reliability to a fax implementation. But, just how easy is it to implement and what are the additional benefits associated with FoIP?

Why should businesses consider using Fax over IP?

FoIP’s technology can be easily implemented by companies of all sizes. In fact, small companies use it for the same reasons large companies do: to save time and money while improving efficiency. By allowing companies to leverage their existing network, the need to invest in additional hardware can be effectively mitigated. Further, using FoIP can reduce Telco costs while maintaining compatibility with traditional fax machines and printers, so businesses can still use their existing hardware. Additionally, with seamless integration of fax into a business’s unified communications (UC) system, users can send and receive faxes from their computer or mobile devices.

Cost Savings

There are a number of ways that FoIP can contribute to maximum cost savings. Perhaps the most apparent way, however, is how businesses can help their bottom line with reduced paper and hardware costs, and even eliminate costly telephone lines entirely.

Centralization and Ease of Management

By centralizing administration and making for more efficient use of TELCO, organizations save more money than they would using traditional fax. With this, companies can send and receive faxes from any of their locations, allowing for a single point of administration, security, monitoring and message archiving.

Increased Mobility for Businesses

Businesses can send faxes anytime, anywhere with FoIP. With a remote option for sending and receiving faxes, businesses are no longer tied to their desk or office location. This newfound freedom and flexibility helps businesses be more productive and nimble, while allowing you to access your information whenever, wherever.

Ease of Transition

As we’ve mentioned before, FoIP integrates with your company’s current systems, effectively eliminating the need for additional hardware. Aside from reducing the need to maintain and manage that additional hardware,, it also means there will be no impact on how faxes are received or sent.

Greater Compliance Overall

With FoIP, documents are digitally archived in a central location so that information is never lost and will never need to be physically stored. This is perfect for companies who need to maintain compliance with certain regulations such as GDPR.

Other benefits of FoIP include full virtualization of a company’s infrastructure, the ability to maximize use of the current IP Public Branch Exchange (PBX), and reduced energy costs. FoIP in and of itself offers unique advantages, but when used in combination with Voice over IP (VoIP), businesses can make the smooth transition to fully digitized communications.

FoIP & VoIP: The Perfect Partnership

Voice over IP or VoIP is quite similar to FoIP, and the two go hand in hand when it comes to business communication. And by converging FoIP and VoIP, businesses can take advantage of a whole host of features and benefits.

Just like FoIP, VoIP uses the internet to send and receive phone calls, effectively helping businesses to save on hardware costs associated with maintaining telephone lines. As a complementary technology to FoIP, businesses can transform their communications processes into a digital workflow, which will reduce operational costs while also increasing flexibility, productivity and mobility.

With faxing technologies like Fenestrae’s Faxination solution, businesses can maximize their VoIP while also benefiting from FoIP’s many advantages.

Why Cloud-Based Faxing with Fenestrae?

Faxination with Fenestrae upgrades existing fax systems while eliminating the costs associated with investing in additional hardware, software, and server maintenance. As an integrated cloud-based platform, Faxination works with popular applications such as Microsoft 365 making it a user-friendly FoIP solution. Reliable and secure, Faxination’s Cloud Fax can send and receive faxes remotely all while allowing you to maintain your current fax numbers.

Fenestrae’s products are used across a wide range of industries, including Financial, Healthcare, Legal Industries, as well as multiple government bodies. Fenestrae’s solutions allow for greater business agility and a lower TCO. With excellent customer care and a deep understanding of FoIP, Fenestrae is the perfect partner for your business’ faxing needs.

To learn more about how Fenestrae can help your business, visit our website at or contact us today.

You may be surprised to hear that faxing is still a vital part of business communications, especially when so many people think of it as an outdated technology. However, the truth is that with a new technology such as cloud faxing, businesses can enjoy a number of benefits that transform how communications are handled. With greater efficiency, cost savings, and security, cloud faxing is the future of business communications and companies all over are getting on board. Keep reading to learn more about this innovative technology and how businesses are leveraging it to its fullest extent.

What is Cloud Faxing & How Do Business Enterprises Use It?

So, what exactly is cloud faxing? In short, it is a digital fax solution that allows businesses to send and receive faxes via the internet. This means that instead of using a physical fax machine, you can use your computer, laptop, or even your smartphone to send and receive digital faxes. By delivering fax this way, businesses can eliminate obsolete faxing components while reducing costs.

For organizations in the healthcare industry, finance industry, and legal industry, faxing is still a critical part of business infrastructure. For this reason, business communications still need to maintain a high level of security, compliance, and performance. Cloud faxing enables this and much more, while still being able to seamlessly integrate with existing enterprise systems. Using advanced encryption when exchanging private information, businesses can rest assured that their communications are secure and compliant with industry regulations.

When selecting a cloud faxing solution, businesses can be overwhelmed with options. What’s most important, however, is finding a solution that offers the features and scalability a business needs to continue growing and evolving.

The Benefits of a Comprehensive Cloud Faxing Solution

There are a number of benefits that businesses can enjoy when they switch to cloud faxing. Perhaps the most obvious benefit is cost savings. Cloud faxing eliminates businesses having to invest in expensive on-premise hardware, software, and telephony lines. In effect, the business environment is simplified and the upfront investment cost is reduced. As a result, businesses no longer have to worry about maintenance and upkeep and can even free up office space.

When it comes to remaining within regulatory guidelines, cloud faxing still allows for businesses to leverage existing compliance infrastructure. This is made possible because cloud faxing services are delivered via secure, private network connections. The best cloud faxing solution will offer enhanced security measures that rival that of traditional fax, with advanced capabilities that allow for next-level data protection while reducing compliance risk.

Ultimately, cloud faxing can make for a seamless transition across business departments, while streamlining existing workflows. With the ability to extend to back-office applications and email, cloud faxing can create greater efficiency by facilitating end-to-end processes and better document management. That being said, the only thing left to consider is which cloud faxing platform is right for your business. 

Why Faxination with Fenestrae?

When it comes to finding the best cloud faxing solution for your business, look no further than Faxination with Fenestrae. Our cloud-based faxing solution allows for business enterprises across a wide range of industries to improve communications while reducing costs. With the ability to integrate into your business’s existing systems and applications like Microsoft 365, users can experience a smooth transition while working with a user-friendly faxing solution.

By migrating to the cloud with Faxination, businesses can also minimize the impact on everyday business communications, and even route their current fax numbers depending on business needs. Even security with Faxination is top-notch. Including features like integrated monitoring and control options that offer different access levels for staff, Faxination ensures business vulnerabilities are effectively removed while facilitating greater compliance.

Faxination is the ideal cloud faxing solution for enterprise businesses looking to upgrade their faxing technology. Thanks to our enhanced security measures and integrations with existing applications and systems, your business can experience a seamless transition to the future of faxing. Our entirely scalable platform meets the needs of businesses without ever compromising on reliability. Get in touch with our cloud faxing experts at Fenestrae today to learn more about how we can help you make the switch to cloud faxing. 

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