Support

From training to resources to global support, it’s about helping you increase efficiency and save time.

Global Support

Need to create a support case? Login to the Fenestrae Global Service Center to open, update and review cases.  Search the knowledge base for common fixes, download patches, and watch helpful videos on installation and set-up.

To access the Fenestrae Global Service Center, please log in here.  Logging in for the first time? Email our GSC team for assistance and an access code.

E: gsc@fenestrae.com
T +1 877 336 3787 (US/Canada toll-free)
+31 70 3015 180 (Europe)
+1 770 291 0007 (Worldwide)
F +1 770 622 5465

System Status

System status question? Information and status updates can be found on the “NEWS” page in the Global Service Center.

To access the Fenestrae Global Service Center, please log in here.

Maintenance & Support Program

The Maintenance & Support Program ensures that organizations have access to the latest Faxination technology with continuous support to ensure optimal performance.

Benefits

Faxination Training

For customers and partners who are using, installing, developing or selling Faxination solutions.

Certification Training
Customized Training

Consultancy

Our consultancy services help organizations to prepare for upgrades, increase the functionality of Faxination products, and advise on how to reduce system administration and support loads.

Remote consulting
Onsite consulting

Resources

You can find all the case studies, brochures and other resources here.

Start a 30 day Faxination Trial

Try Faxination, and do a 30 day test drive with no obligations!

Request a free Faxination trial now!

Software Activation

Before starting the software activation tool, make sure that the following information is at hand:

      1. The contract number that was received from Fenestrae or reseller after placing the order.
      2. The system key, which was displayed during setup. This key can be found in the Fenestrae License Manager tool as well via Fenestrae Server Administrator > Tools > License manager.

Activate your Faxination software now!

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